Abstract

The role of non-governmental organizations in the control and management of urban crises; the field of health (case study: Tehran metropolis)



Background and purpose

The government and officials are responsible for creating a platform for the all-round service of non-governmental organizations and organizations, and events such as Corona’s crisis have clearly shown the necessity of this mission. Also, due to the low status of these cements in the management of urban crises, in this research, all cases and forms of their presence and activity in this field are discussed; In other words, the limited territory and fields of activity of these fertilizers in Iran has made the researcher to deal with all the crises that these fertilizers have played a role in all three stages of prevention, during and after them.



Methods

The research method is descriptive-analytical and practical-practical in terms of purpose. The method of data collection has been two documentary and survey methods, in such a way that in order to extract crisis management indicators and formulate theoretical foundations from the documentary method and the phishing tool; And to measure the research indicators in the scope of the study, the survey method and the tool of the researcher-made questionnaire have been used. The statistical population of the research includes experts and specialists in the field of city and urban crisis management who have sufficient knowledge and expertise regarding the subject under discussion. Due to the uncertainty of the comprehensive statistical volume, the sampling was non-random-targeted, and its volume was considered until reaching scientific saturation, i.e. 40 people. In order to analyze the data, independent one-sample t-tests were used to examine the average dimensions of crisis management; Also, Mabak's multi-criteria decision making model was used to rank the research components. It should be noted that the data obtained from the questionnaire (response percentage) was the criterion for ranking the components.

Findings and discussion

It should be said that the response of the statistical community was positive in all the issues raised. In other words, all the mentioned cases are a sign of the positive role of civil society and non-governmental organizations in crisis management, especially in the field of urban health. Meanwhile, the promotion of health-oriented public insurance (with an average of 4.18), the promotion of a fair and beneficial policy for the poor (with an average of 4.25) and the negotiator for public health standards and related approaches (with an average of 4.10) show a better situation. On the other hand, entering the components of justice in resource allocation with an average of 2.30, which is lower than the assumed average of 3, shows an unfavorable situation.

conclusion

The modern thinking of sustainable development with the focus on improving the environment, living health, quality of human life, etc. is one of the most important things mentioned, which fosters ideas such as a healthy city. The field of health services, as one of the most important areas of NGOs, can create this pattern by facilitating community communication with services, distributing health tools, creating health workers, identifying special patients, and voluntarily attending medical centers at special times. Make it more colorful. By mobilizing resources and allocating them and monitoring the quality of care and accountability as an independent institution, NGOs guarantees the health of the city. The above results show that they are in a favorable situation in all five areas. In other words, the average obtained in the five desired areas is higher than the assumed average of 3. The lowest average obtained is related to resource mobilization and allocation, which is equal to 3.7536, and the highest is related to the policy dimension with an average of 3.0786.

Key words: crisis management, healthy city, city health, NGOs, Tehran metropolis