تأثیر محیط کالبدی و اجتماعی کار بر خلاقیت کارکنان (مطالعه موردی: پارک علم و فناوری خراسان)

نوع مقاله : علمی - پژوهشی

نویسندگان

گروه مهندسی معماری و شهرسازی، دانشکده معماری و شهرسازی، دانشگاه صنعتی شاهرود، شاهرود، ایران

چکیده

مقدمه: امروزه سازمان­ها و شرکت‌ها همچون موجودات زنده، به تطبیق‌پذیری و مبارزه با فضای پرچالش کاری نیاز دارند. نیاز به اصلاح روندهای بروکراتیک، حفظ مزایای رقابتی و توان تولید محصولات و ایده­های نو، در سطح خرد یا کلان توجه به حضور نیروی انسانی کارآمد و خلاق را هرروز بیشتر می­کند. خلاقیت در معنای پتانسیلی برای ایجاد روندهای نو و اصلاح روندهای موجود، می‌تواند از مهم­ترین شایستگی­های کارکنان ‌باشد. از طرفی خلاقیت کارکنان تحت تأثیر مجموعه­ای از عوامل مختلف کالبدی، اجتماعی و فردی است. از این بین خلاقیت فردی مرتبط با محیط کالبدی کار، درک هنری و معمارانه افراد از فضا و تولید ایده­ها است. عوامل مرتبط با معماری و طراحی محیط کار، اهمیت بالایی در تأثیرگذاری بر خلاقیت فردی دارند و در این تأثیرگذاری، با عوامل اجتماعی و فردی نیز برهم‌کنش دارند. لذا هدف اصلی پژوهش تحلیل تأثیر محیط کالبدی کار بر خلاقیت فردی کارکنان است. اهداف دیگر پژوهش شامل بررسی نقش میانجی محیط اجتماعی و نقش تعدیلگر عوامل فردی در مدل تأثیر محیط کالبدی بر خلاقیت می‌گردد.
مواد و روشها: رویکرد پژوهش کمی، راهبرد پژوهش پیمایش مقطعی و نوع تحقیق، کاربردی ‌است. با استفاده از تحلیل محتوای مقالات مرتبط، چارچوب مفهومی پژوهش تدوین شد. جمع­آوری داده­های کمی به‌وسیله‌ی پرسشنامه خوداظهاری تک‌برگی انجام گردید. پایایی اولیه پرسشنامه با ضریب آلفای کرونباخ (921/0 = α) و روایی صوری پرسشنامه نیز توسط تعدادی از اساتید دانشگاه تأیید گردید. حجم نمونه به روش «دانیل سوپر» تعیین گردید و حجم نهایی نمونه شامل 285 نفر پاسخ‌دهنده بود که از بین کارکنان شرکت­های دانش‌بنیان پارک علم و فناوری خراسان رضوی به صورت در دسترس انتخاب شدند. پارک­های علم و فناوری به نوعی شتاب‌دهنده و گسترش‌دهنده رابطه علم و صنعت و محیطی برای پرداخت هر چه بیشتر به خلاقیت است. تحلیل داده­های کمی با نرم‌افزار SPSS26 برای غربالگری و پیش­پردازش داده­ها، تحلیل عامل اکتشافی و استخراج عوامل و Amos24 برای تحلیل عامل تأییدی، مدل‌سازی معادلات ساختاریِ کامل و آزمون فرضیات انجام شد. در تحلیل عامل اکتشافی، از روش استخراج مؤلفه­های اصلی و چرخش پرومکس استفاده گردید. آزمون نقش میانجی عوامل اجتماعی در تأثیر محیط کالبدی بر خلاقیت، با روش بوت‌استرپینگ و آزمون تعدیلگری عوامل فردی شامل سن، تجربه کاری و میزان برونگرایی با روش چندگروهی صورت گرفت.
نتایج و بحث: در تحلیل مؤلفه‌های اصلی، سه مؤلفه محیط اجتماعی، خلاقیت فردی و محیط کالبدی در مجموع 44/56 درصد از واریانس را تبیین کردند. با توجه به یافته‌های پژوهش، تأثیر محیط کالبدی کار بر محیط اجتماعی (672/ 0= β و 001/0 = p-value) معنادار بود. اگرچه تأثیر مستقیم محیط کالبدی بر خلاقیت فردی معنادار نشد (179/ 0= β و 096/0 = p-value) ولی تأثیر کامل آن بر خلاقیت (506/ 0= β و 000/0 = p-value) و تأثیر غیرمستقیم آن از طریق میانجی کامل محیط اجتماعی (319/ 0= β و 001/0 = p-value) معنادار بود. مدل پژوهش 37% تغییرات خلاقیت فردی و 45% تغییرات محیط اجتماعی را توضیح داد. همچنین، کارکنان با تجربه (818/ 0= β) به نسبت کارکنان تازه‌کار (478/0 = β)، جو اجتماعی محیط کار را بیشتر تحت تأثیر خصوصیات کالبدی شرکت درک کرده بودند (035/0 = p-value).
نتیجهگیری: عوامل کالبدی محیط کار با میانجیگری محیط اجتماعی و تعدیلگری تجربه کاری بر خلاقیت فردی کارکنان تأثیرگذارند. راهبرد­های متعدد در جهت افزایش خلاقیت فردی پیشنهاد شده است. راهبرد­های اجتماعی شامل خلق محیط­های پویاتر، با احساس آزادی بیشتر، ایجاد فرصت بحث و تسهیل ارتباطات مورد نیاز می‌گردند. راهبردهای کالبدی شامل داشتن فضای کاری دارای بخش­های دکوری و تزئینی، محیط رنگارنگ بسته به مخاطب و کاربری آن و مشارکت کارکنان در انتخاب چیدمان و وسایل محیط کار می­شوند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Impact of Physical and Social Work Environment on Employees’ Creativity (Case study: Khorasan Science and Technology Park)

نویسندگان [English]

  • Mohammad Bagher Farahi
  • Sara Dadpour
Department of Architectural Engineering and Urbanism, Faculty of Architectural Engineering and Urbanism, Shahrood University of Technology (SUT), Shahrood, Iran.
چکیده [English]

Introduction: Today, organizations and companies, like living organisms, need to adapt to and cope with challenging work environments. The need to reform bureaucratic processes, maintain competitive advantages, and produce new products and ideas, at both the micro and macro levels, has increased attention toward the need for efficient and creative human resources. Creativity, defined as the potential to develop new processes and modify existing ones, can be one of the most important employee competencies. On the other hand, employee creativity is influenced by a set of different physical, social, and individual factors. Among these, individual creativity is associated with the physical work environment and individuals’ spatial and architectural perception, and the production of ideas. Factors related to the architecture and design of the work environment are of great importance in influencing individual creativity. These factors interact with social and individual dimensions in shaping creativity. Therefore, this study aims to analyze the physical work environment's effect on the individual creativity of employees. Other goals of the research are to examine the mediating role of the social environment and the moderating role of individual factors in the impact of the physical environment on the creativity model.
Materials and Methods: The research approach is quantitative, the research strategy is a cross-sectional survey, and the study is applied in nature. Using content analysis of related articles, the research conceptual framework was developed. Quantitative data were gathered using a self-report questionnaire. The initial reliability of the questionnaire was confirmed by Cronbach's alpha coefficient (α = 0.921), and several academic experts approved the questionnaire's face validity. The sample size was determined by the "Daniel Super" method, and the final sample size included 285 respondents who were selected from the employees of knowledge-based companies in the Khorasan Science and Technology Park through convenience sampling. Science and technology parks are a kind of accelerator and expander of the relationship between science, industry, and the environment to pay more attention to creativity. Quantitative data analysis was performed using SPSS 26 software for data screening and preprocessing, exploratory factor analysis and factor extraction, and Amos 24 for confirmatory factor analysis, full structural equation modeling, and hypothesis testing. In exploratory factor analysis, the principal component extraction method and Promax rotation were used. The mediating role of social factors in the effect of physical environment on creativity was tested using the bootstrapping method, and the moderation test of individual factors, including age, work experience, and extraversion, was performed using the multigroup method.
Results and Discussion: In the principal component analysis, the three components of social environment, individual creativity, and physical environmentexplained 56.44% of the total variance. According to the research findings, the effect of the physical work environment on the social environment was significant (β = 0.672, p-value = 0.001). Although the direct effect of the physical environment on individual creativity was not significant (β = 0.179, p-value = 0.096), its total effect on creativity (β = 0.506, p-value = 0.000) and its indirect effect through the full mediation of the social environment (β = 0.319, p-value = 0.001) were significant. The research model explained 37% of the changes in individual creativity and 45% of the changes in the social environment. Also, experienced employees (β = 0.818) perceived the workplace social atmosphere as more strongly influenced (p-value = 0.035) by the physical characteristics of the company than novice employees (β = 0.478).
Conclusion: Physical workplace factors influence the individual creativity of employees through the mediation of the social environment and by moderating the work experience. Several strategies have been proposed to increase individual creativity. Social strategies include creating more dynamic environments with a greater sense of freedom, creating opportunities for discussion, and facilitating the necessary communication. Physical strategies include having a workspace with decorative and ornamental sections, color-responsive workspace design tailored to user needs, and employees’ participation in choosing the layout and equipment of the workplace.

کلیدواژه‌ها [English]

  • Employee Creativity
  • Physical Work Environment
  • Social Environment
  • SEM
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